BAKERSFIELD VETERINARY HOSPITAL

                                    Appointment Policy

                                             


To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. We will accept walk-ins, but with the mutual understanding that walk-ins will be seen after emergencies and appointments, as time permits.

                                                        Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. Please inform our staff if you need assistance with bringing your pet inside.  We are happy to help!   For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
                                                         
                                                            Credit Policy

Our hospital operates on a cash basis only, and requires immediate payments in full for services rendered.  We also provide the option of Care Credit for our clients.  For more information about Care Credit please ask one of our receptionists for details, or visit carecredit.com.                                                      

                                                       Payment Policy

We require full payment when services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash, personal checks and Care Credit.